What Pitster does for you
Pitster keeps workshop discovery, booking, decisions, and repair updates in one clear journey.
Browse claimed workshops by vehicle type, service, and location, then review their facilities and offered services.
When the cause is uncertain, request a diagnosis first so the workshop can inspect the vehicle before proposing further work.
Review appointment changes and repair proposals before they move forward. Important decisions remain visible in your account.
Track the repair lifecycle from booking through diagnosis, approval, work in progress, and collection, with the existing notifications alongside it.
Set up your account and garage
Your account connects bookings and repairs to the vehicles you own.
- Sign in or register
Use your customer email address to access your private booking and repair information.
- Add a vehicle
Open My Garage and save the vehicle details you will use for booking requests.
- Keep details current
Accurate registration, make, model, and vehicle type help a workshop prepare before your visit.
Find a workshop
Search the public directory before sharing any repair request.
- Choose the service
Browse the complete service catalogue by car or van, motorcycle or scooter, electric bicycle, or electric kick scooter.
- Set your location and date
Use the map and search controls to narrow the results to practical options near you.
- Open the workshop page
Check contact details, exact map location, services, description, and whether the listing has been claimed.
Request an appointment
A request starts the conversation; the workshop confirms the actual appointment.
- Select your vehicle
Choose a saved vehicle so the request includes the information the workshop needs.
- Describe the need
Select a service. Choose Diagnosis when you are unsure what is wrong, and add useful symptoms or context.
- Send your preferred date
The workshop may confirm it or suggest another available date. Review any proposed change before accepting.
Sending a booking request does not by itself confirm an appointment or authorise repair work.
Approve work and track progress
Use the customer workspace as the shared record of what happens next.
- Review the diagnosis
After inspection, read the workshop findings and the proposed services or estimate.
- Approve the proposal
Confirm only the work you want carried out. Contact the workshop if anything needs clarification.
- Follow each stage
See repair lifecycle changes while keeping the established notifications available for timely updates.
- Collect and retain the record
When work is complete, follow the collection instruction and keep the booking history linked to your account.